Cigar Chief is a renowned cigar shop known for its exceptional customer service and high-quality products. Located in Deseronto, Ontario, this shop has gained popularity not only in Canada but also internationally. Customers praise the staff for their remarkable attention to detail and willingness to resolve even the smallest issues with orders. The cigars and pipe tobacco offered by Cigar Chief are highly acclaimed, with customers consistently receiving their deliveries safely and in a timely manner. Despite their busy schedule, the team at Cigar Chief strives to restock their inventory promptly to meet customer demands. With unbeatable prices, an extensive selection, and knowledgeable staff, Cigar Chief has established itself as the go-to destination for purchasing cigars in Canada.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
I went in today. The store is awesome. So many choices and great service. They even threw in a $31 cigar in because it's Friday. I highly recommend this store. As for having them delivered the store had quite a few staff. If there were problems before I see they have corrected it. I would still rather go in its worth the trip. Knowledgeable staff and a friendly atmosphere.
My husband is very happy with Cigar Chief! You cannot beat their prices and quality! Colts is available in Rum and Wine mild, which are better than where he used to buy them. Premium cigars! Happy happy. Shipping was ok on first order, if you’re worried stay ahead to make sure you have enough until your next order. Love this site!
Customer service is amazing , even if it's the slightest of discrepancies with an order they go far above and beyond to remedy it. The cigars and pipe tobacco are amazing I've never had any issues with the safe delivery and most importantly, the people that work here are amazing. I highly recommend to anyone who is thinking about ordering from them. The only Issue I've got really is the fact they are so well known across Canada as well as Internationally and it keeps them very busy and always doing their best to restock as fast as possible for their customers. I always get my order in a timely fashion once they get to processing the order. I will definitely continue to support them as long as they are around.
Hands down the best place to purchase cigars in Canada. Unbeatable - from prices and selection to service.
Boxes of Liga Privada 9, T52, Nasty Fritas, handful of Olivia Melanios, LFD Double Chisel, AF 858 and more that I forget because I got carried away.
Cheers!
This is the first time I've tried Cigar Chief. The first order arrived quickly and in perfect condition. Appreciate the care in packaging as well as inclusion of the Boveda pack!
Placed my second order the day the first order arrived and the order was shipped next day!!! Great service!!!
Thanks 🙂
I posted earlier this year with a middle of the line review because of how long the processing and shipping time took. I am happy to say that I made another order and had it to my door in less than a week. Great selection, great prices. Well done!
Great service and products. I am new to cigars, been in the place a few times. I forget the mates name, he was Russian and super helpful. Talked at my level and I was even able to learn a few things. Great experience.
I have never felt like I'm being upsold here and selection and quality seem great for me.
Best cigar lounge, best cigar price and probably the biggest selection in Canada. Really impressive place 👏 ! and the staff is really helpful. We had a really nice chat with with Rob! We felt really welcomed ! They are the best! …
Prices and selection is good, everything arrived fresh and good dates. Took 6 days from order placed to shipped, and now the worst part; Loomis Express is the delivery service they use. It was an awful experience trying to get my package. Just based on that I won't order again unless that changes. You've been warned!
Amazing place to buy cigars! Best prices in Ontario!
I suggest asking for Luke, a great guy. Very knowledgeable. He always treats me well!
This place is about a 2 hour drive from Toronto, but well worth it imo!
Location
Hours
-
Monday
09:00 AM - 07:00 PM
-
Tuesday
09:00 AM - 07:00 PM
-
Wednesday
09:00 AM - 07:00 PM
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Thursday
09:00 AM - 07:00 PM
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Friday
09:00 AM - 07:00 PM
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Saturday
10:00 AM - 04:00 PM
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Sunday
10:00 AM - 04:00 PM
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